Actual Quotes from SolarCity Customers
Lucy and Paul Go Solar
"Thanks to all the wonderful employees at SolarCity. What a pleasant process dealing with professional people. I only wish I was still in the workforce and could work with your dedicated group of motivated individuals."
William—Surprise, AZ
"We have noticed a difference in our house already. This wind has been a good test. The house is not so drafty and the sound of the wind doesn't bother us as much. Thanks very much for all you did to help us."
Linda—Boulder, CO
"Excellent company to deal with professional, competent and we had a great installation crew."
John—Portland, OR
"SolarCity was very professional and I really enjoyed my energy audit experience. I learned things I never would have thought of before. I am very happy with your service and your company. Thank you."
Liz—Lakewood, CO
"We were impressed with SolarCity's thoroughness. Their auditors discovered we were losing 60% of our heating through leaks in the ductwork. We were also impressed that they didn't try to sell us things we didn't need. Even though our appliances are old and newer models are more efficient, they advised us that it would be difficult to recoup the cost."
Bob—El Sobrante, CA
"Your people—the sales and customer reps and the workers in the field—were great. I've had neighbors stop me to tell me how nice the crew was."
Monty—Dallas, TX
"The installers and designers are very professional. I am so happy of the work and quality."
Larry—Clinton, MD
"The entire process was handled flawlessly. Everyone was polite, informative, and smart. SolarCity employees showed up on time for every appointment and were very knowledgeable."
Lisa—Phoenix, AZ
"Everything from start to finish has been effortless. Usually any sort of construction is a real pain, and finishes late with extra costs. Putting solar panels on my house was a breeze! No problems, no delays, the installation team showed up on time every day... perfect!"
Lisa—Kensington, CA
"The entire SolarCity experience, from the initial consult with the sales rep, to the final installation, was absolutely phenomenal! SolarCity was most generous in their communications, exceeded my expectations for a timely install and provided world class customer service. You cannot go wrong with SolarCity!"
Jason—Denver, CO
"From start to finish you have provided the most complete, professional, and highest quality for any home improvement I have ever experienced. The work site was always clean, everyone was friendly and professional and your email updates and program management tools are second to none. Great job!!!!! Thank you !!!!!"
Scott—Poway, CA
"An all-around excellent experience."
Jerry—Chandler, AZ
"SolarCity is a great company to work with. They have made going solar a breeze!"
Kraig—Arnold, MD
"I have been very pleased with the overall experience. Now I am looking forward to the benefits."
Don—Anthem, AZ
"Our installers were incredible! Did the job in just 4 days and were neat, efficient and very professional. Highly recommended!"
Stephen—Concord, CA
"We love our solar panels. I check the website multiple times everyday to see how much power they are producing, how much money I have saved, and how much CO2 has been offset. Thank you SolarCity."
Seth—Tempe, AZ
"I was very impressed with the professionalism, friendliness, manners, and work of your installation team. I can't speak highly enough of them. Good job!"
Seth—Annapolis, MD
"The people at SolarCity we dealt with were knowledgeable, helpful and did a great job. We've recommended SolarCity to a number of friends and neighbors."
Bruce—Sherwood, OR
"Your customer service is the best I have ever experienced. I sent an e-mail with a question and got a response back the same day with an answer not just some link. Thank you. You make it easy to love the whole solar experience."
Michael—Lakewood, CA
"I have been very impressed with everyone from SolarCity. An installation is surprisingly complicated, but all details have been anticipated and handled very professionally. And our 3.5 year old has been having great fun watching the work progress."
David—Huntington Beach, CA
"Eric and his team were great! VERY professional, courteous, helpful, clean and friendly. I was extremely impressed! Thank you for the wonderful installation and customer care."
Meredith—San Diego, CA
"The best part of the Installation so far was the courteousness of the installation crew. They were very cordial, and willing to accommodate us in every way. They were very informative and friendly, willing to answer any questions we had and worked very neatly, not impacting us at all in our daily routine. They even put up with our little barking dog! Thanks, Alex for leading a great group of installers!"
Ken—Walnut Creek, CA
"Outstanding service and support from the "get-go". I am telling anyone and everyone who will listen to me about how efficient, knowledgeable, helpful and professional SolarCity is to work with. Exceptional!"
Spark—Oakland, CA
"The installation team was great. Hard working and professional. They explained everything well."
Charles—Scottsdale, AZ
"James and the rest of the team did an excellent job from start to finish; we couldn't be happier. We will refer SolarCity to anyone interested. Thanks!"
Sandra—San Gabriel, CA
"This has been a very pleasant experience. The install crew was very professional and kept everything neat and tidy. I am looking forward to many years of solar power."
Sandra—Grand Prairie, TX
"The entire process was great and I am pleased with my system. The best part is to watch my electricity meter spin backwards during the day."
Jeff—Etiwanda, CA
"Our experience has been excellent from start to finish with everyone connected to SolarCity. A real help to us has been your quick response to our calls or emails…we appreciate it."
Dale—Surprise, AZ
"This was a great experience. Everyone with whom we had contact was pleasant and professional. We especially appreciated the time y'all took to haggle with the city over the permit. And the way you kept us appraised of progress at every step of the process. We've already raved about your service to others and will be pleased to refer others to you whenever we have the opportunity."
Jack—Garden Grove, CA
"My sales guy James is very good. We refer family and friends to him specifically. Then we were just blown away with the install crew, Joel and his 2 men. Courteous, hardworking (got it done in 2 days by showing up at 8 a.m. and working until 8 p.m.) and really professional. Plus, I think this was just coincidental, but we got a tri-color crew and us homeowners a fourth color so it seemed a truly American enterprise, and making the Earth green! Heartwarming, isn't it? Our neighbors are already asking to sign up."
Wendie—Glendale, CA
"I want to thank everyone for all the help you were willing to give to me. It was a pleasure to have a wonderful team like you all to work with. I am very impressed with the performance of your staff."
Charleen—Watauga, TX
"Even though the estimated 5 day install took all of 8 working days, the installation went smoothly. The installation crew was very professional and kept the noise and external interference to a minimum. Both my wife and I appreciate what your men did to our home. We are looking forward to the completion of the inspections and the final "turn-on" of the equipment. I cannot find fault with anything that has transpired since we signed contracts. Thanks."
Norman—Cave Creek, AZ
"Thank you. This has been a very good process for my wife and I. You handled ever step of the process for us with no surprises and provided the system delivers as you projected we will be thoroughly satisfied with the entire process, from beginning to end."
George—Manhattan Beach, CA
"Couldn't be more pleased with professionalism, efficiency, friendliness of your employees from sales staff and customer service staff to installation crew. It was a genuine pleasure from start to finish."
Annette—Portland, OR
"Very long process but worth the wait. Customer care was awesome. Adam was our customer care person. We can not say enough good things about him."
Heloise—Walnut Creek, CA
"I was very impressed with this company and am very happy I picked SolarCity."
Kim—Littleton, CO
"The crew that installed our solar was absolutely superb. They were courteous, respectful, hard working and just all around great people to have working around us for the several days they were there. Kudos to Cody and his crew!"
Kate—Napa, CA
"Great folks! Fun to help! We'd do it again in a moment."
William—Escondido, CA
"I was greatly impressed with the professionalism and help by all staff of SolarCity from beginning to completion of installation."
Kenneth—Arlington, TX
"Install crew did a fantastic job and should be commended."
Arthur—Avondale-Goodyear, AZ
"Once the funding came through, the installation was fantastic! The crew was very friendly and informative each day in terms of what was going to happen. The on-line check of what step we were on was very helpful as well. We are just waiting to hear from the utility company for connection to the grid. Thanks so much for your excellent company."
Lloyd—Bakersfield, CA
"Sal lead the group in a friendly manner. Dan helped me understand each step of the installation. Chris was most impressive, his work ethics were outstanding. The type of employees I would like to have. Thank you for a good job."
Jerry—Sun City West, AZ
"We are proud to help produce "green" energy. It is fun to be able to track the progress of each day's production as well as by week and month. It has already made a significant impact on our bill."
Greg—Salem, OR
"The installation staff was excellent. They allowed me to hover around them asking questions and probe for details about my new system. All were polite and courteous."
Randall—San Ramon, CA
"Excellent job, from proposal, design, to installation, to post installation. Thank you very much!"
Nancy—San Jose, CA
"Even though I was disappointed at the delay to install, you kept me informed. The three men who were here all week to install the unit (Sean, Jason and Broderick) were wonderful. They were hard working, courteous, conscious of flower bed plants and informative about each step. I loved watching the work in progress and am very pleased about the final look. I have already begun to recommend SolarCity to my friends."
Sharon—Clovis, CA
"I was over-the-top pleased with every aspect of SolarCity. I would recommend them 100% to anybody."
Hilary—San Francisco, CA
"Your team did a fantastic job. It took a lot of patience getting to the actual installation and then the crew who installed it was awesome. They got the job done quickly and efficiently even when the weather wasn't cooperating. Thanks David for all his hard work above and beyond his position to make sure we didn't lose our California Rebate. Thanks again!"
Valerie—Berkeley, CA
"Your installers were brilliant."
Herman—Santa Monica, CA
"So far the solar installation has been an excellent experience."
Matthew—Columbia, MD
"With the leasing financing, patience was necessary. SolarCity kept us in the loop (emails) and delivered as promised. Installation crew was excellent. Very professional and were dedicated to getting everything right. Cleanup after completion was excellent. Other than all the new panels that were installed, you wouldn't have even known that they were there!! Great job by all."
Barry—Livermore, CA
"You were great to work with. From my first phone call everyone has been very helpful and timely. Those that worked in and around my home were courteous, friendly and always left my house clean. And I never had to worry about a gate being left opened for the dogs to escape."
Karyn—Louisville, CO
"The overall experience with SolarCity has been excellent. From the outset the professional approach was evident. The personnel that I have met, from the initial salesman to each of the installers and technicians, have been polite and professional."
Clyde—Coronado, CA
"My husband & I were very impressed with every single person that we were in contact with during the sales and installation process. I am very happy to recommend SolarCity to our friends and family."
Dianne—Phoenix, AZ
"Your company is one of the best I have ever worked with in all phases. The installers deserve a plus 10 rating and I will highly recommend anyone to your company."
Arnold—Aurora, CO
"Everyone that we worked with was very professional and more than helpful. It was a very pleasant experience throughout the whole process. I am always telling people that your company is the only way to do solar."
Gary and Arline—Hillsborough, CA
"Ironically, I am delighted that our project was delayed due to the heavy demand SolarCity had for its lease program because we now have panels that are a big improvement in looks over the ones we would have received last year. I also want to note that the 3 people on our project were very helpful and responsive: Rob in Sales, Michael (our service rep), and Andrew for installation. We are really looking forward to going solar! I am talking to everyone I know in the area about getting panels and will highly recommend SolarCity."
Joy—Danville, CA
All testimonials above are from actual SolarCity customers who completed an online feedback form and indicated their willingness to provide a reference. Last names have been withheld to protect privacy.
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