Actual Quotes from SolarCity Customers
Lucy and Paul Go Solar
"Thanks to all the wonderful employees at SolarCity. What a pleasant process dealing with professional people. I only wish I was still in the workforce and could work with your dedicated group of motivated individuals."
"Your people—the sales and customer reps and the workers in the field—were great. I've had neighbors stop me to tell me how nice the crew was."
"The installers and designers are very professional. I am so happy of the work and quality."
"I am so glad we decided to 'go green' and install a solar energy system. Thank You SolarCity - I look forward to working with you for years to come."
"The entire SolarCity experience, from the initial consult with the sales rep, to the final installation, was absolutely phenomenal! SolarCity was most generous in their communications, exceeded my expectations for a timely install and provided world class customer service. You cannot go wrong with SolarCity!"
"From start to finish you have provided the most complete, professional, and highest quality for any home improvement I have ever experienced. The work site was always clean, everyone was friendly and professional and your email updates and program management tools are second to none. Great job!!!!! Thank you !!!!!"
"An all-around excellent experience."
"SolarCity is a great company to work with. They have made going solar a breeze!"
"I have worked in the customer service field for over 20 years and would not hesitate to recommend SolarCity...I have already done so to many friends and family."
"The people at SolarCity we dealt with were knowledgeable, helpful and did a great job. We've recommended SolarCity to a number of friends and neighbors."
"Eric and his team were great! VERY professional, courteous, helpful, clean and friendly. I was extremely impressed! Thank you for the wonderful installation and customer care."
Meredith—San Diego, CA
"The best part of the Installation so far was the courteousness of the installation crew. They were very cordial, and willing to accommodate us in every way. They were very informative and friendly, willing to answer any questions we had and worked very neatly, not impacting us at all in our daily routine. They even put up with our little barking dog! Thanks, Alex for leading a great group of installers!"
Ken—Walnut Creek, CA
"Outstanding service and support from the "get-go". I am telling anyone and everyone who will listen to me about how efficient, knowledgeable, helpful and professional SolarCity is to work with. Exceptional!"
"The installation team was great. Hard working and professional. They explained everything well."
"The entire process was great and I am pleased with my system. The best part is to watch my electricity meter spin backwards during the day."
"This was a great experience. Everyone with whom we had contact was pleasant and professional. We especially appreciated the time y'all took to haggle with the city over the permit. And the way you kept us appraised of progress at every step of the process. We've already raved about your service to others and will be pleased to refer others to you whenever we have the opportunity."
Jack—Garden Grove, CA
"I want to thank everyone for all the help you were willing to give to me. It was a pleasure to have a wonderful team like you all to work with. I am very impressed with the performance of your staff."
"The entire process was handled flawlessly. Everyone was polite, informative, and smart. SolarCity employees showed up on time for every appointment and were very knowledgeable."
"Couldn't be more pleased with professionalism, efficiency, friendliness of your employees from sales staff and customer service staff to installation crew. It was a genuine pleasure from start to finish."
"We were very pleased with all phases of our project. The installers were phenomenal! They even contacted us on a Saturday afternoon to answer last minute questions regarding our system."
"Once the funding came through, the installation was fantastic! The crew was very friendly and informative each day in terms of what was going to happen. The on-line check of what step we were on was very helpful as well. We are just waiting to hear from the utility company for connection to the grid. Thanks so much for your excellent company."
"I was very impressed with the professionalism, friendliness, manners, and work of your installation team. I can't speak highly enough of them. Good job!"
"We are proud to help produce "green" energy. It is fun to be able to track the progress of each day's production as well as by week and month. It has already made a significant impact on our bill."
"I was over-the-top pleased with every aspect of SolarCity. I would recommend them 100% to anybody."
Hilary—San Francisco, CA
"We have noticed a difference in our house already. This wind has been a good test. The house is not so drafty and the sound of the wind doesn't bother us as much. Thanks very much for all you did to help us."
"SolarCity was very professional and I really enjoyed my energy audit experience. I learned things I never would have thought of before. I am very happy with your service and your company. Thank you."
"We were impressed with SolarCity's thoroughness. Their auditors discovered we were losing 60% of our heating through leaks in the ductwork. We were also impressed that they didn't try to sell us things we didn't need. Even though our appliances are old and newer models are more efficient, they advised us that it would be difficult to recoup the cost."
Bob—El Sobrante, CA
"You were great to work with. From my first phone call everyone has been very helpful and timely. Those that worked in and around my home were courteous, friendly and always left my house clean. And I never had to worry about a gate being left opened for the dogs to escape."
"The overall experience with SolarCity has been excellent. From the outset the professional approach was evident. The personnel that I have met, from the initial salesman to each of the installers and technicians, have been polite and professional."
"My husband & I were very impressed with every single person that we were in contact with during the sales and installation process. I am very happy to recommend SolarCity to our friends and family."
"Everyone that we worked with was very professional and more than helpful. It was a very pleasant experience throughout the whole process. I am always telling people that your company is the only way to do solar."
Gary and Arline—Hillsborough, CA
All testimonials above are from actual SolarCity customers who completed an online feedback form and indicated their willingness to provide a reference. Last names have been withheld to protect privacy.
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